Tag Archives: Globe Telecom

Back to regular programming

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My friends from my former TV network interviewed me and my kids about some kid-friendly topic yesterday. It will be online next week and it was a fun interview, with my cats in the background making a ruckus like climbing on my chair’s headrest and clawing their way up the curtains that were still holding up despite the abuse. So yeah, my cats are already fine and back to regular programming.

My naughty Kimichi evading me. Photo by CallMeCreation.com

After that, the Internet went out. Good thing we were going to my hometown so I won’t have to deal with it yet.

Checking roadworthiness of wheels. Photo by CallMeCreation.com

As last preventive maintenance check, I went to a vulcanizing shop to have my wheels inspected why they’re letting out air. The rims needed grease to seal the rubber around it. Good thing I did that or else I would running on the South Luzon Expressway with a flat tire. So we traveled around less than 2 hrs and when we arrived at my mom’s house, they immediately rode their bikes after I have unfolded them.

Meanwhile, I brought my mom to a thrift store near us to buy a grill and some saucers, just to get her out of the house. Then fixed their router and modem. My kids are loving their time with their cousins. By the way, they’re all boys.

I got home before 8 pm. Still no Internet.

It’s already morning, still no damned Internet and I’ve been speaking to bots on Twitter and FB Messenger to get me a technician to visit our site. This is what you get when your service provider doesn’t prioritize customer service–you get relegated to bots.

WtF, right?

THIS IS WHAT I’M AFRAID OF: DATA CAPPING

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Since Bayan now will be folded under Globe, there is now a possibility that it would impose that much-dreaded data capping.

I need my data. I am an online journalist after all. I have my Facebook and Twitter accounts open at all times because my job requires me to. I have to access YouTube videos and be able to upload or download large amounts of data because I also post in our CMS and do all sorts of things when uploading a story. I stream videos and audios, especially oral arguments at the Supreme Court. And I download—all sorts of things.

And here I am contemplating whether or not I would bump up my speeds and be tied to another 24-month lock-in period. Or I can pay P5,000 to be able to be free of that lock-in contract.

To quote this IT professional-blogger:

The employee then calls Globe Telecoms, and encounters a straight run of awkward, plain disinformation:

He is told that this data cap is mandated by the NTC.  Telcos asked NTC to include this in administrative memoranda back in 2011, and had NTC not rejected the proposal, this would have given Globe Telecoms and PLDT-Smart the means to impose caps. This would help them to expand their customer base, by enabling them to take on more customers at a reduced level of service.  It makes absolutely no sense that the National Telecommunications Commission would impose a restriction on commerce this way, and not have consumers fight back.   (A word of advice to you at Globe Telecoms:  Fire whoever they were who devised the call center agents’ script, effectively making these workers lie for you.)

So what to do, what to do?