I got a warning from Smart that they would be cutting off my service because my bill is running over the 3k limit and that I need to pay the almost 5k running balance in three days. Like whuuutt???
I called them up, complained to customer support rep that I pay my bills regularly and I am never late. She couldn’t get into the breakdown of why incurred almost 5k worth of charges. I said I won’t be paying until I get to the bottom of this.
Then I remembered to ask if dialing toll-free numbers of let’s say Philippine Airlines could trigger that kind of spike? The agent said 1-800 numbers aren’t toll free on Smart if you’re roaming.
Fuck it. It’s all PAL’s fault again. I needed to call PAL last Friday because I couldn’t understand what they were doing, like booking me to a flight with a duration of 24.5 hrs…and the customer support even put me on hold 🤦🏻♀️
I have complained to the top corp comm officer of Smart and told him that they have an idiotic billing system; they also lack transparency.
So I tried the pulley system that my contractor installed for me to handle my laundry and groceries. It’s hard going up and down my stairs while carrying heavy stuff.
The water pressure pump has its own pedestal there made of steel. They’re just doing the final touches on the electrical because the house next door will be installing a power gen set that would kick off when Meralco fucks up.
My girls and I went to church for the first time in a very long time. They usually go with their aunt/my SIL and cousins. I just attend online service via Zoom because I tune in to the Singapore branch, not the local one, which six to seven years ago hurt me so much because of the pastor’s misogynistic judgment.
I’ll write about it one day.
After church, my girls went browsing in a craft store and a gift shop but it was me who ended up buying something. 🤦🏻♀️
I wanted to try the chicken wings place that my older sister was telling me about, where she brought my girls when I wasn’t at home. We bought one pound of the wings to go and I cooked white rice for the girls while I made kimchi fried rice out of leftover rice from this morning. I need to finish the kimchi in my fridge because my girls didn’t touch it while I was away—of course they don’t like kimchi.
